This Privacy Policy (“Policy”) describes how The Coaches League, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website, mobile applications, and related services (collectively, the “Platform”).
By accessing or using the Platform, you consent to the practices described in this Policy.
1. INFORMATION WE COLLECT
1.1 We may collect personal information that users voluntarily provide when using the Platform.
1.2 Personal information may include a user’s name, email address, phone number, mailing address, and account login credentials.
1.3 If users create accounts for minor athletes, we may collect information about the minor including name, age, sport interests, and training preferences.
1.4 When coaching sessions are scheduled, we may collect transaction information, scheduling details, and communications between users and coaches.
1.5 Payment information may be collected and processed by third-party payment processors.
2. INFORMATION COLLECTED AUTOMATICALLY
2.1 When users access the Platform, certain information may be collected automatically.
2.2 Such information may include internet protocol (IP) address, browser type, device type, operating system, and usage activity on the Platform.
2.3 The Platform may use cookies, analytics tools, and similar technologies to collect information about how the Platform is used.
2.4 This information helps improve functionality, security, and user experience.
3. HOW WE USE INFORMATION
3.1 We may use collected information to operate and maintain the Platform.
3.2 Information may be used to create and manage user accounts.
3.3 We may use information to facilitate scheduling of coaching sessions and communication between users and coaches.
3.4 Information may be used to process transactions and payments.
3.5 We may use information to provide customer support, respond to inquiries, and improve our services.
3.6 We may use information for marketing, promotional communications, and updates regarding the Platform.
4. INFORMATION SHARING
4.1 We may share information with coaches to facilitate coaching sessions arranged through the Platform.
4.2 We may share information with third-party service providers that assist with payment processing, hosting services, analytics, communications, and platform operations.
4.3 We may disclose information when required by law, legal process, or governmental request.
4.4 We may disclose information to protect the rights, safety, and property of the Company, users, or others.
4.5 If the Company is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
5. INFORMATION RELATING TO MINORS
5.1 The Platform may involve information relating to minor athletes when parents or guardians create accounts on their behalf.
5.2 The Company does not knowingly collect personal information directly from children under the age of thirteen (13) without parental consent.
5.3 Parents or legal guardians are responsible for providing information relating to minor athletes and for supervising the use of the Platform by minors.
5.4 Parents may request review, correction, or deletion of information relating to their minor child by contacting the Company.
6. COOKIES AND TRACKING TECHNOLOGIES
6.1 The Platform may use cookies and similar technologies to improve user experience and analyze platform performance.
6.2 Cookies may store user preferences and help authenticate user sessions.
6.3 Users may modify browser settings to disable cookies; however, certain features of the Platform may not function properly if cookies are disabled.
7. DATA SECURITY
7.1 The Company takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.
7.2 Despite these safeguards, no method of transmission over the internet or electronic storage is completely secure.
7.3 Users acknowledge that the Company cannot guarantee absolute security of personal information.
8. DATA RETENTION
8.1 The Company retains personal information for as long as necessary to operate the Platform, fulfill legal obligations, resolve disputes, and enforce agreements.
8.2 Information may be retained even after an account is closed if necessary for legal or operational purposes.
9. THIRD-PARTY SERVICES
9.1 The Platform may include links to third-party websites or services.
9.2 The Company is not responsible for the privacy practices of third-party websites or services.
9.3 Users should review the privacy policies of any third-party sites they access.
10. STATE PRIVACY RIGHTS
10.1 Certain states, including California, provide residents with specific rights regarding their personal information.
10.2 Subject to applicable law, users may have the right to request access to personal information collected about them.
10.3 Users may have the right to request correction or deletion of certain personal information.
10.4 Requests regarding personal information may be submitted to the Company using the contact information listed below.
11. PHOTO AND VIDEO CONTENT
11.1 The Platform may allow users, coaches, or the Company to upload photographs, videos, or other media relating to coaching sessions, athletes, or platform activities.
11.2 Such media may include images of athletes participating in training sessions or other activities associated with the Platform.
11.3 When parents or guardians upload media or provide consent through the Platform, they represent that they have the legal authority to grant permission for the use of such images or recordings.
11.4 The Company may use such media for purposes including operation of the Platform, promotion of coaching services, marketing, advertising, and social media content.
11.5 The Company will not knowingly publish identifying information about a minor athlete in connection with media without parental or guardian authorization.
11.6 Parents or guardians may request removal of images or recordings involving their minor child by contacting the Company.
12. SHARING INFORMATION WITH COACHES
12.1 In order to facilitate scheduling and delivery of coaching sessions, the Company may share certain user information with coaches.
12.2 Such information may include the user’s name, contact information, scheduling details, sport interests, and information relating to minor athletes participating in training sessions.
12.3 Coaches receiving such information are expected to use the information solely for purposes related to coaching services arranged through the Platform.
12.4 Coaches are prohibited from using user information for unrelated marketing or other purposes not authorized by the Platform.
13. DO NOT TRACK AND ONLINE ANALYTICS
13.1 Some web browsers transmit “Do Not Track” signals to websites.
13.2 At this time, the Platform does not respond differently to browser “Do Not Track” signals due to the lack of a uniform industry standard.
13.3 The Platform may use third-party analytics tools, advertising services, and similar technologies to understand how users interact with the Platform.
13.4 These tools may use cookies, web beacons, or similar technologies to collect information about user activity across websites and over time.
13.5 Users may control cookie settings through their browser preferences or other available tools.
14. MARKETING COMMUNICATIONS
14.1 The Company may send promotional or informational communications related to the Platform.
14.2 Users may opt out of marketing communications by following unsubscribe instructions included in such communications.
15. CHANGES TO THIS PRIVACY POLICY
15.1 The Company may update this Policy from time to time.
15.2 Updated policies will be posted on the Platform with a revised effective date.
15.3 Continued use of the Platform after changes are posted constitutes acceptance of the updated Policy.
16. CONTACT INFORMATION
16.1 Questions regarding this Privacy Policy may be directed to:
The Coaches League, LLC
[Business Address]
hello@thecoachesleague.com
THE COACHES LEAGUE PRIVACY POLICY